HOW DO I PLACE AN ORDER?
From your MySSL® platform, there are four ways to order a certificate:
1 - You can use the panel Order a new certificate in the dashboard.
2 - Still on the dashboard, you can browse certificates by brand
4 - You can also click on My Products on the left menu to view all the available certificates.
Once you have chosen your certificate, click on the button "Add to Basket". On the next page, enter the domain name concerned by the certificate.If you wish, you can now add SANs to your certificates.
You can choose a duration of up to 6 years depending on the certificate you choose.
On the right column, you can see more information about the certificate, such as supported and included add-ons.
Remember you get much lower ROI and much lower cost per year with multi-year certs (and less work!)
When you are done, click on Add to Basket.
You can now see the content of your basket. You can access your basket at any time by clicking on "view basket" on the top right menu displayed on every page, right under your name.
To complete your order, fill out the form. Your billing contact address details should be automatically entered, but you can change them. If the details displayed aren't valid anymore, you can change it in the contact section.
Click on Complete Order when you are done.
You are now back in "My order history" and your purchase is displayed by product name and its corresponding domain name. To purchase the certificate, you need to click on Payment required.
The next page is asking for your payment details. Once done, click on Confirm card details
You will receive an email to confirm your order and your payment. The status of your certificate in My order history will appear as Completed.
Your certificate will be issued by the Certification Authority. The issuance time varies according to the type of SSL certificate you chose:
- DV certificates : within 10 minutes
- OV certificates : within 2 days
- EV certificates: within 4 days