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Knowledge Base

  

HOW TO CHECK MY ORDER STATUS





French version here.





For OV and EV (Organisation Validation / Extended Validation) certificates



First, log into your MySSL account at myssl.ssl247.co.uk/.es/.it/.nl/.se/.de/etc…

When you get to your MySSL account, click on "My SSL Certificates" and then "Pending".

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When done, you will be able to see your pending certificates. Click on the green button "view my certificate".

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When you are on your certificate details page. Click on 'Contact Vetting'.

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This will take you to the bottom of the page, to the 'Vetting Notes' tab. You can then send a message directly to the authority and validation teams.





For DV (Domain Validation) certificates



Please go to https://secure.trust-provider.com/products/ORDERSTATUSCHECKER

And select the information as below (do not put any spaces before or after)

  • “SSL Certificate Purchased from a reseller”
  • Order Number : the 9 digit number on MySSL (see below) and the domain name


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