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Knowledge Base

  

HOW TO CHANGE MY ORGANISATION INFORMATION





French version here.





Unfortunately this is not possible if the order has already been placed.

You have to cancel the order and reorder.





How to cancel and reorder


First, log into your MySSL account at myssl.ssl247.co.uk/.es/.it/.nl/.se/.de/etc…

When you get to your MySSL account, click on "My SSL Certificates" and then "Pending".

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When done, you will be able to see your pending certificates. Click on the green button "view my certificate".

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When you are on your certificate details page. Click on "Cancel Certificate / Return to Stock".

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Once you have cancelled your certificate and it is back in stock, you can reorder with your new CSR including the correct information.

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